I seem to have a positive balance remaining on my ID account after closing it. Please can I have a refund?
Thank you
Best answer by WelshPaul
View originalI seem to have a positive balance remaining on my ID account after closing it. Please can I have a refund?
Thank you
Best answer by WelshPaul
View originalHave you tried speaking to an agent on live chat?
You can do that here:
https://www.idmobile.co.uk/live-chat
Click on the “Launch live chat” button and enter your information. Once you're connected to the ID Mobile chatbot type the word “Agent” and select “Customer Service” option and you will be connected to a live agent.
Alternatively if you’d rather wait, a member of the ID Mobile team will be along soon to help.
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