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sim card

  • 26 February 2021
  • 5 replies
  • 67 views

My sim has not arrived and it’s day 6 since I places the order. Can you please help? 
 

thanks. 
 

david. 

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Best answer by Mohsin 26 February 2021, 15:47

Hi @bellomagic 

We are sorry to hear you have still not received your sim card. We will send you a Private Message now so we can look into this. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

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5 replies

Userlevel 5
Badge +4

Hi @bellomagic 

We are sorry to hear you have still not received your sim card. We will send you a Private Message now so we can look into this. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

My sim arrived this morning. Can you please send over my logging details? I emailed this morning but have not heard back. 

Userlevel 7
Badge +9

Hello @bellomagic,

It looks like we spoke to you via PM already so you can just reply there.

For an iD account, if you haven’t already registered, you’ll need to first register for an account.

 

Mohammed

My children have both disposed of the sim card numbers and I can't activate new sim cards for their phone upgrades 😭

Userlevel 6
Badge +8

Hi @H Dyer,

 

That is quite the dilemma!

 

Not to worry though, as we can fix it from our side. We’ll drop you a Private Message now to get this sorted for you.

 

Will

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