SIM card change

  • 25 February 2021
  • 1 reply

I am an existing customer, my 24 month contract has ended and I have changed to a sim only, monthly contract.  I have received a new sim in the post - do I need to use this new sim or can i carry on with my existing sim card?

1 reply

Userlevel 5
Badge +4

Hi @JulieD 

When changing plans, we always send out a new sim card. You can carry on using the existing sim card and dispose of the new sim card. Or you can use the new sim cad and dispose of the existing one. It would totally be your choice.