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sim card hasn't arrived

  • 8 January 2021
  • 1 reply
  • 124 views

Hi, I still haven’t received my new sim card, despite several emails indicating that the billing has started on the 5th. Could you please look into my order and let me know when I can expect it? 
Secondly, wouldn’t billing start when I active the SIM card?

Thanks!

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Best answer by Mohsin 11 January 2021, 15:33

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Userlevel 6
Badge +4

HI @bker000 

We are sorry to hear you have not received the sim as of yet. We can confirm the sim is activated once it has been despatched on our end.

We will send you a Private Message so we can look into this.

-Mohsin

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