Question

sim card not arrived

  • 24 December 2021
  • 2 replies
  • 21 views
I
Rank

ordered my sim and it has been 5 working days and it still has not arrived

 

This topic has been closed for comments

2 replies

WelshPaul
Rank
Userlevel 8
Badge +6

It’s Christmas so expect a delay. I sent a passport first class recorded and it took a whole week to reach the passport office and that was three weeks ago. :/

Mohsin
Rank
Userlevel 6
Badge +4

Hi @imdangerfield 

Sorry to hear you have still not recieved your sim card. You can speak to our iD Mobile team on Facebook and Twitter for a response sooner. They are available from 8 AM to 8 PM Monday to Friday and 9 AM to 5.30 PM on weekend.

Facebook - https://www.facebook.com/idmobileuk/

Twitter - https://twitter.com/id_mobile_uk?lang=en

 

If you are unable to get through to anyone here, please let us know and we will send you a Private Message to look into this.

 

-Mohsin

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