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SIM only upgrade

  • 13 February 2021
  • 3 replies
  • 91 views
Stardust
Rank
Userlevel 1

I upgraded my SIM only contract and it is all working and showing on the app.

So why have I been sent another SIM card in the post ? 

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Best answer by Mohsin 14 February 2021, 15:58

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Life is beautiful
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3 replies

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Stardust 

When upgrading your sim, we always send out another sim. However, you can carry on using your old sim (with the new tariff) and keep of the new sim you have received somewhere safe.

-Mohsin

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Stardust
Rank
Userlevel 1

Thanks 👍

Life is beautiful
Will
Rank
Userlevel 6
Badge +8

No worries @Stardust.

 

Please let us know if ever you need anything else.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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