Hi,
Does anyone know how to swap from a monthly contract plan with ID to a PAYG sim with ID? I’ve tried to change my current plan via the My Account section on the app/ website, but the only option there is to change to other monthly contracts, which is of no use to me.
Ideally it would be easiest to speak to an advisor. I’ve tried to get in contact with ID through the live chat but it doesn’t load on multiple devices despite configuring cookies - it seems like this isn’t actually available!! Its also not possible to get in touch via the phone either!
Thanks
Best answer by Mohsin
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