Question

topped up but no credit?

  • 16 February 2022
  • 1 reply
  • 40 views

Userlevel 1

I topped up on the id mobile app recently but i never recieved the credit. The following day i tried again and it worked. However ive been charged for both instances of top up. Ive emailed id mobile and had no response, anyway of getting my money back?


1 reply

Userlevel 5
Badge +6

Hey @Jinlin, the quickest way to get this resolved would be to jump onto the Live Chat team.

 

Thank you,

Rory

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