Unable to make calls

  • 25 January 2022
  • 1 reply
  • 11 views
Laura Jane
Rank

Hello 

I am unable to make any calls it is telling me when I make a call that I have no minutes left to make a call 

when I have gone onto my app it is saying I have plenty of minutes left 

can this be sorted ASAP please 

many thanks 

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Laura Jane, I’ve edited your post to remove all personal information. Please refrain from posting private information on the public forum as this could be used to defraud you. 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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