I have made an order for IPhone 11 and I made a mistake on my email. I contacted ID and chat with tinto and was advised that they can't amand the email.
So I don't know what to do since I'm not able to even register and get any mail from ID Mobile.
Then I think I want to cancel the order please
Best answer by Michelle
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+8
Hi
We can help correct the error with your email address.
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
I have taken a new contract out today with id mobile it was meant to be a upgrade instead I have taken a new contract out can u help me
I have taken a new contract out today with id mobile it was meant to be a upgrade instead I have taken a new contract out can u help me
It was taken out trough the I'd app
+8
Hi
We can arrange to cancel the new contract so that you can upgrade instead.
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
iD Mobile
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