Question

Account Suspension

  • 6 August 2022
  • 1 reply
  • 107 views
H
Rank

My direct debit didnt work because I changed the card details so my account was suspended.  I paid immediately and my account is now showing as paid but my account has still not been reactivated and I am unable to make calls.  How do I get my account reactivated?

1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Helen Allan, I’d recommend speaking to the Facebook, Twitter or Live Chat teams as they’ll be able to offer assistance much more quickly than we can on the Community.

 

Thank you,

Rory

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