Are certain SIM card plans non-visible for general users?

  • 23 April 2019
  • 1 reply
  • 174 views

Userlevel 1
Hey their, so I'm currently looking for SIM card upgrade plans and going through all the major comparison sites and all that, when I noticed certain ID plans that are shown on the comparison websites are not available/viable on ID's own website.
Initially I thought the issue lies with the comparison websites, but as I proceeded to click on the ID's SIM card plan, it transferred me to ID's checkout website and sure enough if I wanted to I could have proceeded to perches the plan. However, this plan is non-visible on ID's SIM card plans (found under My account/Manage my plan/Change my plan nor in the directory Home/Pay Monthly SIM only deal). Am I missing something obvious here?

1 reply

Userlevel 6
Badge +10

Hi @Gus the Goose,

From time to time, some special offers are made available either on our own site or offered by sites such as uSwitch. If you can contact us directly, we’ll be able to look into plan change options for you.



Thanks,
Ryan

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Why iD Mobile?