I already have an account with id and have recently purchased a phone for my daughter, I now want to get a sun only contact to go with the phone, but when they do the credit check the order gets canceled. Help!!
Best answer by Kevin
View originalI already have an account with id and have recently purchased a phone for my daughter, I now want to get a sun only contact to go with the phone, but when they do the credit check the order gets canceled. Help!!
Best answer by Kevin
View originalHi there
Are you currently on a SIM-only plan with us yourself? or in a 24-month contract?
How many existing iD Mobile accounts do you currently have in your name?
Generally speaking, if you have recently purchased an account that is under 6 months old, then sometimes a secondary account does get rejected until we have at least 6 months of payments being made on time on file for you.
You could either wait till 6 months have passed (if they haven’t already) -or- you could potentially have a partner or family member purchase the SIM-only contact in their name if really needed.
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