Best answer by DeliriousMetro
View originalCan I change my number? How?
If iD mobile cannot do this then...
I'd suggest a counter productive way of getting another provider's pay as you go sim and requesting a PAC code of them and transferring that over to your current iD contract (the port your number section on the iD online account).
Hi
Welcome to the iD Community.
Please contact our Live Chat team who are able to assist with account related support or click on this link here  https://www.idmobile.co.uk/help-and-advice/contact-us Â
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Unfortunately, we’re currently working on reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as ‘available’.
If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
I would like a number change I have a crime reference numberÂ
Need it really ASAPÂ
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