Can i Change my sim number??

Hi @ngkent 

Welcome to iD Community.

A Number Change and carries a charge of £25.00. If you have a Crime Reference number and changing numbers due to this, we can waive the charge. 

Once decided, please contact our Live Chat team who can process this for you.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on this page, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

Thanks,

Pearl