Question

can i change the name on my contract when i upgrade?

  • 1 August 2019
  • 2 replies
  • 48 views

Userlevel 1
I would like to upgrade with iD to get a good deal on a new phone. My current contract is in my dad’s name but I would like to pay the phone bill myself and have it count towards my credit score. Would I be able to change the name during the upgrade?

2 replies

Userlevel 8
Badge +6
Hi @Edev

Unfortunately iD Mobile does not support change of ownership and upgrade offers are tight to your dad's account as they are exclusive to each customer but I am not sure if that would be possible during an upgrade. Lets wait for @Ryan or @Mohammed to shed some light on this topic . You can change direct debit details though and set it up to be paid from your account, slight drawback would be that it won't count to improving your credit score.

Kind Regards
Userlevel 6
Badge +6
Hey @Edev,

We wouldn't be able to change the name on a contract, even when upgrading. If you are wanting a contract in a different name, you would need to purchase a new one for yourself.

Ryan

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