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Can I transfer my contract to someone else?

  • 20 April 2018
  • 5 replies
  • 1525 views

My contract is finished and I have been offered an upgrade. Am I able to transfer this to someone else who wants my contract? If so what the process?
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Best answer by Rory 4 October 2020, 10:40

Hi @ColinG, unfortunately not. You’re able to change Direct Debit details, but it’s not possible to transfer ownership of an account.

 

Thank you,

Rory

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5 replies

Userlevel 7
Badge +9
Hello @katie bailey,

We're glad to hear you're thinking of upgrading with us.

We don't support change of ownership at this moment in time.

The only way to get a contract in the name of someone else would be for them to apply for a new connection on a new number. You can then cancel the existing contract.

Hope this answers your question.

Mohammed

Hi

 Is it still not possible to transfer an account/number?

 

Thank you,

Colin

Userlevel 4
Badge +6

Hi @ColinG, unfortunately not. You’re able to change Direct Debit details, but it’s not possible to transfer ownership of an account.

 

Thank you,

Rory

Thanks for the answer. This is incredible, it should be easy to do.

Userlevel 6
Badge +9

Hi @ColinG 

Technically speaking.  You could get a PAC (code) for a number in your name, and then move that over to another network (on an account set up in whomever’s name you wish for the account to be under).
 

Though a change of name on an account itself isn’t something we can help with, as the account would be setup initially only after having run a credit check on the original named individual.

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