Question

Can't accept terms and conditions

  • 3 April 2019
  • 2 replies
  • 105 views

Trying to purchase a Samsung Galaxy S10. When I try and purchase, it says I must accept the terms and conditions, but I can't do that.

[Video Removed due to containing personal account information]

2 replies

Userlevel 8
Badge +9
Hi @chewie123

It looks to me like it might be a problem with browser here. Did you try to do it in another browser?

Maybe you could also try clearing cookies from your browser, that might help with your issue.

Kind Regards
Userlevel 7
Badge +10
Hey @chewie123,

Can you try the above suggestions provided by @Hikari,

We'd expect this to be a browser issue here.

I've removed the video from your post as this contained your Bank account information that can be seen by anyone publicly.

Let us know how you get on.

Mohammed

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