Hello,
I need to cancel my contract, i’ve recieved the email to say my contract is ending and was going to attempt to call but obviously due to the current situation they’re closed, along with your chat lines being busy I am unable to cancel is and no longer need the contract past the end date. I don’t need to keep the number so how do i cancel my contract without talking to you?
Many thanks,
Bronwyn Spencer
+9
Hey
Follow this few simple steps and it should do the job for you.
Kind Regards
Gregor
I don't have access to my account. I never set it up. So hence why I need to contact ID.
Hi
Please confirm if you have managed to cancel?
If not please let me know i will send you a private message.
Regards
Aklima
Hello,
I'm still struggling with it at the moment.
Winnie
Hey
If you don’t need to keep your number and want move to another provider simply:
Text STAC DDMMYY to 75075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999). We'll text you back with your STAC number which will be valid for 30 days.
Again, it’s totally free and you’ll receive a text with your STAC number within a minute, it will also include important information about any early termination charges.
Reminder: you will have 30 days in which to provide your STAC to you new network.
Hope this works for you.
Let us know how you get on .
Thanks,
Pearl
Hello,
That doesn’t help me. Thank you though.
Many thanks,
Bronwyn
Hi
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
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