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Changing number but keeping old number

  • 3 October 2020
  • 3 replies
  • 174 views

Hi,

I would like to get a new number and transfer my existing plan to that new number. However, I do not want to lose my old number.  How can I do both of these please?

Thanks.

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Best answer by Ryan 5 October 2020, 14:36

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3 replies

Userlevel 6
Badge +10

Hi @MillerMiller99,

This is not possible, sorry! If you move your number to another network then this will end the contract. We can issue you with a new number which comes with a £25 charge, but this will discard and replace your current number.

Ryan

Hello i given id a pac cide my number hasnt gone over but the thres number been tottaly cur off

Userlevel 6
Badge +8

Hi @ggrace02xx,

 

Sounds like that’s in the middle of processing. How long ago did you submit the PAC to us?

 

Will

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