Best answer by Phil
View originalContract end date
You can get a new phone up to 60 days before the end of your plan, or, if you're happy with your current phone, change to a cheaper plan at the end of your minimum term.
-Phil
I thought I was on a 6 month sim only deal.I am quite happy with my contract and do not want to change but the dates make no sense.
It just means that the 6th December was the earliest you could change, that's the flexibility with 30 day plans.
-Phil
Iwant tochange me plans now Act No 10149215 .
joan Bramall
Your WEB SITE WON’T  EXCEPT MY PASSWORD WITH THE LAST 2 DIGITS OF THE BANK D.D. AND AND THE LAST 2 DIGIT OF MY MOBILE NO.
HELP ME?
JOAN BRAMALL
IF YOU CAN’T HELP ME I WILL STOP MY PLAN/ACCOUNT WITH YOU.
JOAN BRAMALL
HELP ME, HELP ME HELP ME?? JOAN BRAMALL
Dear Phil,
You didn’t get back to me.
I want to finish my contract and want to know if the is any leaving fee??
What is your cheapest new contract as I make want to accept that?
Joan Bramall
When get I get a personally reply?????
Joan Bramall
GET BACK TO ME 07932663567.
JOAN BRAMALL
PLEASEGET BACK TO ME 07932663567.
JOAN BRAMALL
IS THERE ANYOE THERE TO DEAL WITH MY QUESTIONS?
JOAN BRAMALL
HELLO HELLO. IS THERE ANYONE THERE.
JOOAN BRAMALL
I TRIED GETTING IN TOUCH WITH YOU ON YOUR WEB SITE, BUT STILL NO RESPONSE.
JOAN BRAMALL
HELP, HELP ME, HELP ME.
JOAN BRAMALL
HI
I’m sorry to see this post was not responded to.
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If you can’t remember your password, follow the below instructions to reset it:
- Visit the login page on the iD App or My Account online.
- Click ‘Forgotten your password?’
- Enter your Username or Email and click submit.
- Enter –
- Mobile Number (Number active on your SIM).
- Account holder’s last name (Last name of person that purchased the account).
- Account holder’s date of birth (Last name of person that purchased the account).
- Click ‘Submit’.
- We’ll send you a Verification Code by text. Enter the code and click ‘Submit’.
- You’ll then be asked to enter a new password. Then click ‘submit’.
Please follow this link - it will guide you on how to change your plan https://community.idmobile.co.uk/plan-types-upgrades-plan-changes-22/how-to-change-your-plan-using-the-app-or-my-account-181
Let us know how you get on.
Hope this helps,Â
Thanks,Â
Pearl
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