Upgrade bought in December 2020 with a £25 voucher included. Still haven’t received this voucher. Could you please help to sort this out, please?
Thanks!
Martin
Best answer by Michelle
View originalUpgrade bought in December 2020 with a £25 voucher included. Still haven’t received this voucher. Could you please help to sort this out, please?
Thanks!
Martin
Best answer by Michelle
View originalHello
Sorry to hear that.
I’ll send you a PM so we can take a look at this further for you.
Mohammed
Hi,
Where is the £25 Currys Voucher promised in December when I joined? The chat person promised to sort it in January but no voucher has arrived.
Regards
Albie
Hi
Our Live Chat team can take a look into this for you; if you have previously spoken with them.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Michelle
iD Mobile
Hi Michelle,
Your advice was a complete waste of my time! Just send me an email address where I can register the issue.
Regards
Albie
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.