I have been a customer for the last 5 years. I upgraded my sim only deal to increase the amount of data that I receive. The sim in my phone stopped working as I was incorrectly sent a new one in the post. In order for me to use my phone I had to buy a replacement sim for £5 and waste my time going to two car phone warehouses. The data that should have been rolled over was 20gb, this has not been rolled over!!! Extremely annoyed and disappointed!!!
Hi
I am sorry to hear that, did you have data left over before the allowances were due for renewal? Also, if you change a plan then data will not roll over until 1 full month on the plan has elapsed I’m afraid.
Ryan
my data is no rolled over. and I want speak whit somone who can check for me the best option to increase whit more data
Hi
Sorry to hear your data didn't roll over.
I have sent you a private message.
Aklima
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more