end of contract

  • 3 April 2020
  • 1 reply
  • 56 views

Hi, 

 

My pay monthly contract is due an upgrade on the 15th April but I am not wanting to upgrade. Will my contract end and I stop getting charged monthly automatically or do I need to do this manually ? 

 

Also, if I am wanting to keep my telephone number and use it on a phone that I have purchased with a different provider, do I need to use the pac code before or after I cancel my current plan with you ? 

 

Thanks Jasmine 


1 reply

Userlevel 3
Badge +5

Hi @jasminepeter97 

All details can be found https://community.idmobile.co.uk/cancellations-59/how-to-cancel-your-id-mobile-plan-31836

Regards 

Aklima

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