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Extending one month contract

  • 14 January 2019
  • 4 replies
  • 160 views
ninaetaylor
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I've taken out a one month contract and ported over my existing phone number. Do I get an option to extend this contract in a rollover fashion or do I need to start the whole process again?
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Best answer by Gregor 14 January 2019, 19:02

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Gregor
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Userlevel 8
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Hi @ninaetaylor

I am not really sure what you mean here.

If you bought one month rolling contract then you will be paying every month and you can cancel at any time, you just need give 30 days notice time :)

Regards
I am not iD Mobile employee but I am here to help anyone as best as I can.
ninaetaylor
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So does the one month contract keep rolling until I cancel?
Gregor
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Userlevel 8
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Indeed 🙂
I am not iD Mobile employee but I am here to help anyone as best as I can.
Kevin
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Userlevel 4
Badge +10
So does the one month contract keep rolling until I cancel?

@Hikari is on the money. Your account would just remain active with us on a 1 month rolling contract basis until you cancelled or moved the number elsewhere.

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