Question

Help for mother in hospital

  • 14 April 2020
  • 1 reply
  • 19 views

My mother is in hospital after a stroke at weekend. No one can visit her. She’s suffering from severe confusion but can receive phone calls and hopefully as she improves can make them/look at internet.

I'm trying to increase her data/call allowance. She previously told me she's on a £5.99 a month plan but I can’t work out how much that means in terms of allowances.

At the moment she's unable to do anything except answer her iphone - she can't read any messages about security codes etc. Please help.


1 reply

Userlevel 3
Badge +5

Hi @daughter 

Sorry to hear about your mothers condition. 

Its very difficult to say which tariff she may be on based on how much she pays as these do change. 

I have sent you a private message with more information which might help you. 

Aklima 

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