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How can I change from PAYM to PAYG?

  • 9 June 2020
  • 3 replies
  • 310 views
K
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Hello, I’d like to change my ‘pay monthly sim only’ deal to ‘pay-as-you-go’ (keeping my current phone number). How can I do this? Many thanks,

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Best answer by Pearl_c6 12 June 2020, 11:24

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3 replies

P
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Userlevel 4
Badge +2

Hi @kuma_55 

Welcome to the iD Community.
It's not possible to convert from PAYM > PAYG.
You can look at changing to the cheapest tariff available in your plan change options in the iD app/account if you're on a SIM-only plan. This way you'll keep your number running at minimum cost.

Thanks,

Pearl

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K
Rank

Thank you Pearl_c6 for the reply. But I’m already with the cheapest monthly tariff on SIM-only plan. It’s just we don’t go out these days (b/o lockdown) and only use home wi-fi, so it seems waste of money to pay for something you don’t use at all.

So if I want to change to PAYG, must I cancel the current plan? And can I still keep the same mobile number?

Many thanks for your help.

Mohammed
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Userlevel 7
Badge +10

Hello @kuma_55,

 

If you don’t want to continue with the plan, then cancellation will be the only option.

 

You can cancel at any time with 30-days notice or by requesting and using a PAC Code.

To keep your number, simply text the words PAC to 65075 and then give the PAC code to your new network.

 

Mohammed

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