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How do I upgrade to a SIM only plan?

  • 28 June 2020
  • 1 reply
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Userlevel 1

upgrading to sim  only plan, current contract ends 17 th August, do I wait till then to register my new sim only plan, and will I'd automatically cancel my old plan?

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Best answer by Mohammed 29 June 2020, 17:21

Hello @ep77,

 

You can upgrade to a SIM-only plan in the last 20-days of your contract.

Simply log into the iD app/account

Click My Account

Upgrade

Then select SIM only

Find the plan and complete the purchase

NOTE: Do not purchase a new SIM-only plan from our SIM-only plan page via our website, you need to upgrade your SIM from within the iD account or you will end up with a new contract and cannot keep your number.

 

Once done, you can activate the new SIM when it arrives and number will just transfer over to it and old contract replaced.

 

Mohammed

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Userlevel 7
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Hello @ep77,

 

You can upgrade to a SIM-only plan in the last 20-days of your contract.

Simply log into the iD app/account

Click My Account

Upgrade

Then select SIM only

Find the plan and complete the purchase

NOTE: Do not purchase a new SIM-only plan from our SIM-only plan page via our website, you need to upgrade your SIM from within the iD account or you will end up with a new contract and cannot keep your number.

 

Once done, you can activate the new SIM when it arrives and number will just transfer over to it and old contract replaced.

 

Mohammed

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