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How do I upgrade to a SIM only plan?

  • 28 June 2020
  • 1 reply
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Userlevel 1

upgrading to simĀ  only plan, current contract ends 17 th August, do I wait till then to register my new sim only plan, and will I'd automatically cancel my old plan?

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Best answer by Mohammed 29 June 2020, 17:21

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Hello @ep77,

Ā 

You can upgrade to a SIM-only plan in the last 20-days of your contract.

Simply log into the iD app/account

Click My Account

Upgrade

Then select SIM only

Find the plan and complete the purchase

NOTE: Do not purchase a new SIM-only plan from our SIM-only plan page via our website, you need to upgrade your SIM from within the iD account or you will end up with a new contract and cannot keep your number.

Ā 

Once done, you can activate the new SIM when it arrives and number will just transfer over to it and old contract replaced.

Ā 

Mohammed

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