Question

How to Reduce Monthly Allowances/Plan?

  • 9 November 2020
  • 1 reply
  • 27 views

Hi there, I would like to look at decreasing my allowances please as I am paying £31.99 but not needing to use it all. The app used to have plan changes available that gave you less data etc for a cheaper price but I can no longer see these. Can you help please?


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1 reply

Userlevel 6
Badge +10

Hi @bethrichards219,

Are you currently within a 24-month contract or are you on a SIM-only plan now? If you are on a 24-month contract, the price can’t be lowered until the term comes to an end I’m afraid.

Ryan

Why iD Mobile?