Question

i am abroad and want to cancel my pay as you go sim account

  • 24 July 2018
  • 1 reply
  • 42 views

i'm abroad - i want to cancel my pay as you go sim account, but calling 03 numbers is very expensive and the wait is long.
live chat doesn't work.
please resolve the problem or tell me how to contact you.

1 reply

Userlevel 6
Badge +9
Hi @sophiapatra,

Welcome to the iD community!

The Pay As You Go SIM card will be automatically cancelled after 4 months of none usage so there is no need to call. If you would like to keep your number, you can obtain a PAC code through your iD account online.

Ryan

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