I.D taking my money a year after the contract has ended.

  • 15 July 2020
  • 1 reply

I’ve been paying for a phone that my son has not used for 2 years! Not been contacted by I.D they just keep taking my money, I thought it was entwined with my other kid’s contract.

1 reply

Userlevel 6
Badge +9

Hi @Matt67 

All contracts (regardless of the network) would remain ongoing unless you notified the network you wished to cancel.

If you’re no longer in need of a line you have active with iD Mobile then you can contact our Live Chat Team (here) to get that brought to an end for you.