Question

I've changed my phone and now I have no service.

  • 7 April 2019
  • 3 replies
  • 167 views

Upgraded phone, put in sim card but icon now shows no service?

This topic has been closed for comments

3 replies

Userlevel 6
Badge +10
Hi @Navigator Charles,

Sometimes when upgrading, your existing SIM card remains active, so would you be able to test your old SIM card in your new phone to see if this still has a connection?

Ryan
Hi Ryan
The problem was that I moved my SIM card from my iPhone 6 to my iPhone 6S. The SIM card which had worked fine in the iPhone 6 was not accepted in the iPhone 6S, which I got without a SIM card.
In order to keep a phone available, I moved the SIM back into the iPhone 6 and it works fine in that handset.
What I want to know is how do I get my SIM card to work properly in my iPhone 6S?
Do I need another SIM card?

Regards
Charles
Userlevel 6
Badge +10
Hey @Navigator Charles,

I'm just closing this thread as I can see that we have been speaking about this on your other topic which you can view here. :)

Kind regards,
Ryan
Why iD Mobile?