I’ve upgraded the tarriff- gutted I clicked the 20gb for £20 instead of 30gb for £20 but hey ho
however I’m peeved that I’ve lost the 1.9gb from the rollover
Is that normal? Next time I’ll change tarif closer to the end date- it’s a bit unfair!
Hi @Smitten
When you change or upgrade your plan it's normal that you are going to loose any add-ons or rollover data as they are attached to your to your old plan.
Here is a screenshot from idmobile website with information regarding this matter
You can also read about plan changes here.
Kind Regards
When you change or upgrade your plan it's normal that you are going to loose any add-ons or rollover data as they are attached to your to your old plan.
Here is a screenshot from idmobile website with information regarding this matter
You can also read about plan changes here.
Kind Regards
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more