Best answer by Gregor
View originalTariff Information
My 86 year old mother recently purchased a Nokia 3.1 mobile phone from carphone warehouse. Her monthly tariff with ID Mobile included 250 minutes per month. What is the next traff with say 500 minutes available.
Hi @Paul Cooke
There is few options available for you that you could try. First of all I would suggest returning to Carphone Store to speak to one of the advisors as ID Mobile contract purchased there are under 14 days return period so they might be able to change the deal for you to include 500 minutes instead of 250.
Second of all, you could try contacting ID Mobile directly using information from this page and see if customer support adjust your contract for you.
Third of all you could simply purchase an Add-on with extra minutes when your mother's allowance is about to end (You can control it through ID Mobile App). You can read a little bit more about add-ons here.
I hope one these will be helpful to you. Let us know if you manage to solve your enquiry.
Kind Regards
There is few options available for you that you could try. First of all I would suggest returning to Carphone Store to speak to one of the advisors as ID Mobile contract purchased there are under 14 days return period so they might be able to change the deal for you to include 500 minutes instead of 250.
Second of all, you could try contacting ID Mobile directly using information from this page and see if customer support adjust your contract for you.
Third of all you could simply purchase an Add-on with extra minutes when your mother's allowance is about to end (You can control it through ID Mobile App). You can read a little bit more about add-ons here.
I hope one these will be helpful to you. Let us know if you manage to solve your enquiry.
Kind Regards
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more