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My old sim wn't work in my new Doro 1370.

  • 18 January 2020
  • 1 reply
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Nina76
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Hi 

I have bought a Doro 1370 for my gran to replace the Doro 6520. The sim is not working in the new phone, it won’t find a network. Can you advise?

Thanks

Nina

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Best answer by Gregor 19 January 2020, 02:10

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Gregor
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Userlevel 8
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Hello @Nina76 

 

I am not 100% sure because it is very hard to find full specification of Doro 1370 online but I am thinking it may not support 3G network connectivity which iD Mobile requires to work. Your Doro 6520 had that 3G support for 100% that's why iD Mobile was working fine in there. I would suggest to return this phone to the retailer and find another Doro that will definitely support 3G. 

 

Kind Regards

Gregor

I am not iD Mobile employee but I am here to help anyone as best as I can.

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