Question

Not received any information my order

  • 9 October 2020
  • 1 reply
  • 28 views
P
Rank

Placed order online tons screenshot if the order number but havent received any confirmation emails or texts whatsoever.

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Paolaa3112,

I’ve replied to your other post.

Is this an upgrade or a new contract?

Have you checked spam/junk folders?

If this is an upgrade, does the app show the new plan?

 

Let us know if you still need help and we will PM if required to look into this further.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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