Old number hasn't transferred over

  • 29 June 2020
  • 1 reply

I sent pac over three times and still don't have my old number transferred over yet, it's been over two weeks! Can you tell me what the status is, as noone has my ID mobile number and I'm missing calls! 

1 reply

Userlevel 6
Badge +9

Hi @Hell-yer,

We are sorry to hear about that! We will need to look into this further for you as the port should have been completed within 48 hours of being submitted. Please contact our Live Chat Team here between 9am & 8pm Mon-Fri and 9am & 6pm Sat-Sun and ask them to manually submit your number port request.

Please let me know how you get on.