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pay as you go to pay monthly

  • 2 January 2019
  • 3 replies
  • 258 views

Hi,

I came to know from ID customer that I can’t switch from Pay as you go to pay monthly plan.

But I can join as a new customer with pay monthly plan with new number.

But I want only one number, which is currently am using with pay as you go.

Can somebody please let me know, is it possible to use the PAC code and change my number on new pay monthly plan within ID?
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Best answer by Gregor 2 January 2019, 18:14

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3 replies

Userlevel 8
Badge +9
Hi @Santu

Unfortunately I don't have good news for you. There's no way to upgrade from PAYG Sim to pay monthly also PAC code won't work within the same network. You would need to order new SIM and use new number.

Hopefully @Ryan or @Mohammed will be able to help you more here.
Thank you Hikari
Userlevel 6
Badge +10
Hi @Santu,

I'm afraid that @Hikari is correct with what he has said, sorry!

Ryan

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