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Plan Changes

  • 12 October 2020
  • 3 replies
  • 132 views

On my welcome screen it says I can upgrade my plan to 30Gb Data with unlimited texts and calls on a 1 months sim only contract for £10 per month, this is not available on the change my plan page??

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Best answer by Kevin 14 October 2020, 14:29

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Userlevel 4
Badge +10

Hi there @tranmererovers 

Is this the “Welcome Screen” in the iD Mobile App?

Is this worded as an offer if you take out a second line or something of that nature, or is it just generically advertised as an available deal?  (Feel free to add a screenshot of it here if you’d like?)

Are you currently in a 24-month contract at all, or are you just on a rolling 30-day one currently?

 

Thanks Kevin - I managed to get it sorted on the chat with one of your colleagues yesterday

Userlevel 6
Badge +8

Fantastic news @tranmererovers !

 

Cheers for letting us know.

 

Will

Why iD Mobile?