please please cancel my subscription

  • 7 August 2020
  • 3 replies
  • 36 views

Please cancel my subscription. I have tried in the shop and online but it is impossible. If you click a lionk to cancel here you are redirected to a non existent URL. 

I have received account overdue letters and if I phone up  there is no one to answer the phone. It is an appalling service.

I have not even used the phone for over a year.

 

Victoria 

phonehell

Will 3 years ago

Sorry you’ve had issues cancelling @phonehell.

 

If you click here (I’ve just tried it myself and it works) you’ll be taken to a page specifically for people who want to leave, with all the relevant info.

 

If you find you’re still having no luck, please let us know and we’ll take a look into that for you.

 

Will

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3 replies

Userlevel 6
Badge +8

Sorry you’ve had issues cancelling @phonehell.

 

If you click here (I’ve just tried it myself and it works) you’ll be taken to a page specifically for people who want to leave, with all the relevant info.

 

If you find you’re still having no luck, please let us know and we’ll take a look into that for you.

 

Will

Please can I cancel my subscription and my son card details today.i forgot my id details to go on line account.(DELETED ALL PERSONAL INFO)

Userlevel 6
Badge +8

Hi @Fi4,

 

We’ll send you a Private Message now to assist you with the cancellation.

 

Will

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