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Proof of purchase

  • 18 November 2020
  • 2 replies
  • 49 views
hannah619100
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I upgraded through Carphone Warehouse in April and successfully received my phone, however I only received an email confirming my new contract details. I am making a claim on my phone (not through Carphone Warehouse) and have been told this isn’t enough and need an invoice detailing the handset make and model, IMEI number and purchase date. I have not been sent this information so how can I request a new invoice to be sent to confirm this to my insurer?

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Best answer by Ryan 24 November 2020, 14:17

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2 replies

hannah619100
Rank

I need to provide proof of usage for an insurance claim, how do I request this?

Ryan
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Userlevel 6
Badge +10

Hi @hannah619100,

I can see that we have spoken via PM and you have mentioned that this has since been sorted.

Ryan

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