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Replacement SIM card

  • 10 September 2020
  • 7 replies
  • 136 views

Userlevel 1

I lost my SIM card and I want a replacement SIM card someone can help me plz

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Best answer by Ryan 11 September 2020, 16:32

Hi @Maria231,

I am sorry to hear about that! We will send you a PM now so that we can have one sent out to you.

Ryan

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7 replies

Userlevel 6
Badge +9

Hi @Maria231,

I am sorry to hear about that! We will send you a PM now so that we can have one sent out to you.

Ryan

Userlevel 1

Hi I urgently need a replacement SIM. I cannot get onto the app and the phone line is of no help.  Live chat hasn't had an agent available for 2 days now. Worst customer service ever. Please can someone contact me I just need a sim and to get access to the app

Userlevel 1

Need a sim and access to the app

I can't get on the app as I need a sim first that I can have the security code sent too.   Please help

Userlevel 7
Badge +9

Hello @vxn77,

We’ll PM you so we can get a replacement SIM sent out to you.

 

Mohammed

Hi,

My signal has been quite bad in various places over the past month or so. I'm pretty sure it may be an issue with the SIM rather than the network. 

Please could I request for a new SIM card to be sent to me so I can see if that works before I consider moving networks?

Thanks. 

 

Dear ID

 

Could you send me a replacement sim?

 

Userlevel 4
Badge +6

Hi @Philid,

 

I see we’ve now done that for you.

 

Will

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