Hi, I am due for an upgrade, but instead I want to keep my phone and change my plan to Sim Only, how can I do it?
Hi
We have replied to your topic posted here. Please respond back to us there so we can help further.
Ryan
My mum has a sim only pay monthly, she doesn't know how to use the Internet therefore has no email or login details. How can I change her sim only plan to a different sim only plan with id?
Hi
If you log into your account online/app and check your upgrade options, you should see a SIM-only option there which you can choose. How far away from your contract ending are you?
Ryan
I am finding very difficult to do it online and cannot speak with anybody at ID
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