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SIM only upgrade to a mobile phone

  • 28 April 2018
  • 1 reply
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Userlevel 1
Hi, Last month I changed to a monly SIM only plan as the mobile I wanted hadn't been released yet. Now my first SIM montly is due to be paid, I thought I would be able to upgrade to the pay monthly mobile phone plan I want, but it looks like I've got to wait six months before I can upgrade! Surely this isn't correct?
Bradleyfoldjock
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Best answer by Mohammed 1 May 2018, 14:53

Hi @Bradleyfoldjock,



Upgrading from a SIM-only account to a handset contract requires 6 months of being on this plan.



We can understand you've moved over to a SIM-only as the handset you required wasn't available yet.



I have PM'ed you regarding how we can go about resolving this for you.



Mohammed
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Userlevel 7
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Hi @Bradleyfoldjock,

Upgrading from a SIM-only account to a handset contract requires 6 months of being on this plan.

We can understand you've moved over to a SIM-only as the handset you required wasn't available yet.

I have PM'ed you regarding how we can go about resolving this for you.

Mohammed

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