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STAC CODE not being processed

  • 26 October 2020
  • 1 reply
  • 9 views

I have got a STAC code from my old provider and submitted it on the ID mobile page last week but nothing have happened. I have multiple times and it always says request submitted successfully but then nothing happens. What can I do? 

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Best answer by Mohammed 28 October 2020, 14:29

Hello @Robinson04,

Sorry to hear that.

We’ll get a PM sent over to we can ensure the STAC code is picked up manually.

Mohammed

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Userlevel 7
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Hello @Robinson04,

Sorry to hear that.

We’ll get a PM sent over to we can ensure the STAC code is picked up manually.

Mohammed

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