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subscription

  • 8 February 2021
  • 2 replies
  • 26 views

I would like to change my monthly subscription from £6 to £4 please

 

 

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Best answer by Michelle 9 February 2021, 15:34

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What other details do you want?

Userlevel 5
Badge +8

Hi @Ckelly 

 

I have removed your personnel details from public view.

Have you tried contacting our Live Chat team?  They can help you with any plan change requests.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Thanks

 

Michelle 

iD Mobile 

 

Why iD Mobile?