Question

Swapped sim cards

  • 9 April 2020
  • 5 replies
  • 49 views

So I have an ID  contract mobile that gave me 500mb a month but I use a different ID Mobile sim card and swapped the number to this 2nd  sim card but I want to see if I can upgrade my handset. I cannot remember the original mobile number to be able to log into the id app to check and obviously the call centre is closed,anyone give me any useful advice?


5 replies

Userlevel 3
Badge +5

Hi @Siberia 

Could you confirm if you have one SIM? 

Have you tried to register using the current number? 

Aklima  

Yes I have registered with the sim I am using but that is not for the contract phone,that is just sim only..that wont tell me how long is left on my contact phone and whether I can upgrade yet or not

I pay £12.99 for the contract phone which gives me 500mb of data and then £10 for an id sim card that gives me 7g of data,I figured If i could upgrade my phone in might work out cheaper for me

Hello,is there anyone that can help please? I know the account details for the contract just not the mobile number,I would really like to alter my plan to try and save money as I am unemployed due to the virus

Userlevel 3
Badge +5

Hi @Siberia 

I have sent you a private message with more information. 

Aklima 

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Why iD Mobile?