Best answer by terrywebbs
View originalTwo Id sims not registering on iphone
Userlevel 1
I have have had 2 SIM cards posted to me and neither one register in my iPhone. I’ve gone to car phone warehouse and they couldn’t do anything. Other sims work fine in my phone. I called and activated it and they said the first one that was sent was not compatiabke w iPhone but 2nd one doesn’t work either
Hi welcome to the ID community.
You probably already done this but have you plugged the iphone into a computer and run itunes and updated the phones software so its running the latest release. This resolves about 50% of issues as older software doesn't have the latest settings to handle network provider APN updates.
Also have you tried reseting the network under settings and reset?
You only need reset the network settings nothing else should need reseting as you will loose all data!
Can you tell us what type of iPhone it is you experience these issues with?
You probably already done this but have you plugged the iphone into a computer and run itunes and updated the phones software so its running the latest release. This resolves about 50% of issues as older software doesn't have the latest settings to handle network provider APN updates.
Also have you tried reseting the network under settings and reset?
You only need reset the network settings nothing else should need reseting as you will loose all data!
Can you tell us what type of iPhone it is you experience these issues with?
Userlevel 1
I have the iPhone xs everything is brand new and updated. I’ve tried resetting everything. Finally got in touch w customer service and and they are sending out a THIRD sim. Associate said it might not work if you don’t register the sim the first day you get it. We will see.
Apparently there are hints on this forum you may need to ask ID mobile for a special SIM for the iPhone xs as it is so new it is not compatible with default current SIMs
Hope the new sim works for you
Read the post here for any further information you might need
https://community.idmobile.co.uk/ask-a-question-18/iphone-xr-29365
Hope the new sim works for you
Read the post here for any further information you might need
https://community.idmobile.co.uk/ask-a-question-18/iphone-xr-29365
Userlevel 1
Thank you
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more