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Upgrade

  • 15 September 2020
  • 3 replies
  • 170 views

I’ve just ordered a new phone as I upgraded yesterday. My current phone is an iPhone with I D but I’ll be upgrading to a Samsung. Can I still keep the same number?

 

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Best answer by Will 18 September 2020, 20:20

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Userlevel 6
Badge +8

Hi @TimeLord,

 

As long as you processed it as an upgrade, it’ll be absolutely fine. Have you had an email confirmation email that lets you know whether or not it’s definitely an upgrade?

 

Will 

Hi i don't know any detail i have a id sim just want to know when I'm due for a upgrade 

Userlevel 6
Badge +8

Hi @Dolbyalan1990,

 

If you click here, it will advise you how to check through your account when you’re due an upgrade.

 

Let us know if you require any further assistance.

 

Will

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Why iD Mobile?