Hi does anyone know if I'll be credit checked when I upgrade my sim only to a handset on Friday as that's when I'm eligible for upgrade. I've been told 2 different things over the phone.
1. Yes, I will be credit checked as it's a new contract.
2. They will not credit check me but they will give me what phones they have a available for me based on my last 6 months payments.
I'm very confused all I want to do is see if I can upgrade to a Galaxy S10.
Best answer by Mohammed
You would be subject to a credit check,
though if you’ve been making payments fine for the past 6 months then you’re more than likely to be considered.
Upgrade options should be available to you within the Upgrades page on our website, or through the iD Mobile App.
This is incorrect and I’ve highlighted the part which is wrong.
Upgrades do not require a credit check.
New connections do.
We’re sorry for the misunderstanding this may have caused.